FAQ

What are the Weight & Size Limits for Packages?­


Weight and size restrictions vary from country to country. After you contact us with a specific request we will send you the information accordingly.

Are transit times door-to-door?


Absolutely.

What payments do you accept?


We accept credit card payments (VISA, MASTERCARD and AMEX) and bank transfers.

Do you collect on weekends?


No. Your collection can only be arranged Monday through Friday (excluding bank holidays).

Are there items which Fair Express Ltd cannot carry?


For air express delivery in particular many items are prohibited as they are classed as dangerous goods by IATA or are subject to restrictions in the quantities that can be handled or the type of packaging required. We cannot transport gold, silver, watches, precious stones or other jewellery of this nature. To receive the full list of prohibited goods please contact us.

How do I get a quote?


Obtaining a quote is simple and fast.
Simply visit our website at www.fair-express.com and fill in the ‘Get a Quote’ form. Our representative will contact you within 24 hours and answer all your questions.

Do you offer delivery to the stand service?


Yes. We could offer you different options for your shipment, including delivery to the stand.

Do you offer a slower, cheaper service?


Yes . We have slower service covering mainly EU countries. For these prices simply fill the form in our web-site.

Could you pay the import duty and other government charges?


Yes. For most of the destinations we could offer you DDP service and pay on your behalf the import duty and other government charges due.